Protect your organization
Get Your Website or Software
Compliant and Certified for Digital Accessibility
I’m guessing you’re a business owner or a digital agency and you’re looking to protect your business from predatory litigation.
Well, you’re not alone. Digital accessibility is a real thing and lawsuits are swiftly on the rise.
On the upside, getting your website accessible could open it up to the more than 51 million people living with disabilities. And that’s just in the US alone. But I know, you’ve got bigger fish to fry right now than just bringing in more customers…
Digital accessibility isn’t new but it’s not your fault you haven’t heard of it. Public awareness is just now coming into the mainstream.
The international standards in digital accessibility for business websites are set by the W3C (World Wide Web Consortium) and is known as WCAG (Web Content Accessibility Guidelines).
The federal government sets their own standards for digital accessibility with what’s know as Section 508. Section 508 compliance is the standard for government agencies, non-profits, and federal contractors.
If you’re a business owner, know that most web design/development agencies are also just learning about these standards and how to meet them.
If you’re a digital agency and would like to add digital accessibility to your service offering you should also learn more about our Partner Agency Program.
Section 508 & WCAG
are the Standards
Getting certified as Section 508 & WCAG Compliant isn’t just about hanging a hand signed certificate on the wall or a badge on your website.
It’s about the process of getting it compliant.
Most websites and apps have millions of lines of code. It’s important to have a combination of software automation to detect compliance issues deep within a website and skilled human auditors doing a manual review because not all compliance issues can be detected or resolved through software alone.
After compliance issues are resolved, then you’re ready to let the world know your digital functionality is just as accessible to those with disabilities as those without.
Does this protect against litigation?
Making your digital assets accessible is the only defense from litigation and it’s important to have a trusted third-party certification that can validate your compliance
But websites and apps are always changing…
Don’t they fall out of compliance?
When a website is first updated and brought into compliance, for example, the page layout and menus are updated to work with screen readers and other accessibility tools.
Those aspects of a website rarely change without a major update.
Most often it’s the regular content updates, new landing pages, blogs, and page updates that make a website fall out of compliance.
For this reason, your certificate is time stamped with the last date of confirmed compliance.
It’s also why we offer ongoing compliance management. Our software platform can monitor and report regularly on your current state of compliance, pinpointing content and other issues that need maintenance.
With our ongoing compliance management service you get monthly reports and you also get manual human audits including re-certification every 6 months.
Litigation Support is also available to our Ongoing Compliance Management clients.
Step 1: Preliminary Audit and Report
First, we scan your website with our proprietary software to check for the most common, lower level issues normally found on websites.
Then our accessibility experts manually review your site looking for uncommon, complex, or nuanced issues for which an automated scan simply can’t account.
To fully understand how those with disabilities actually interact with your site, we also employ the use of screen readers and other accessibility tools.
All of this information is then compiled into a report that details all violations as well as our recommended steps to address each issue.
Step 2: Remediation
Once you’ve received your preliminary report, you have two options for remediation.
You can task your own internal development team with making the changes provided in your report.
Or we can put you in touch with our accredited agency partners who can handle the remediation work for you.
Step 3: Re-Audit and Certification
After remediation, we will re-audit your site to make sure that each and every issue has been addressed.
If no more accessibility issues are found, we’ll officially certify your site as section 508 and WCAG 2.1 AA Compliant.
If issues are still present, we will provide you with a second report detailing the remaining violations and the remediation process begins anew.
If needed we’ll provide a third and final audit included with your certification.
Once your site is certified, you’ll receive a badge that can be added to the website. It will show the time-stamped date of compliance and will link to a digital Certificate of Compliance, unique to your organization.
You will also receive a high-quality, printed, uniquely numbered, and hand-signed Certificate of Compliance.
As part of our Ongoing Compliance Management package, we offer litigation support in the event that you receive a demand letter or are sued for lack of WCAG compliance.
We will review all claims made against your site for validity and provide supporting evidence to refute or defend against those claims. For all valid claims, we can quickly help you to remediate those issues.
Please note this is not legal advice and is no substitute to proper legal counsel.
Since accessibility compliance often requires a unique approach for each site, our certification process starts with a free strategy call with our accessibility experts. During that time we can also answer any question you might have.
Take the first step towards an accessibility compliant website by clicking the button and request a free consultation.
Online ADA | Advancing Digital Accessibility
Proud Member of
Ongoing Certification and Compliance Management
Is a One-Time or Ongoing Certification Package best for me?
That all depends on how much risk your organization is willing to take on. One of the challenges of accessibility compliance is that websites aren’t static. As updates and changes are made to your site, it may fall out of compliance.
An Ongoing Certification and Compliance Management package provides a solution to make sure your site stays at the highest level compliance possible over the long-term.
What is included in an Accessibility Statement?
An Accessibility Statement is typically a 3-5 paragraph document that details the value you place on accessibility, an accounting of what you’ve done to ensure accessibility, a pledge of what you’ll do in the future to maintain accessibility, and a clear call to action for anyone who feels like part of your website isn’t accessible.
We provide an Accessibility Statement for every website we certify.
Do you offer AAA certification?
What are the Monthly Compliance Audit Platform Reports?
As part of our Ongoing Compliance Management package, we provide monthly reports from our proprietary compliance audit software. These reports help you to keep tabs on your site’s ongoing compliance, so you can catch major problems early.
These reports are fully automated and do not include a human audit.
“As a leading provider of a SaaS platform in the highly-regulated world of rental housing, ADA compliance is critical for our clients to not only reduce online risk, but reach a wider audience. We optimized our platform to the latest ADA standards and scored at 100% utilizing the most popular online tools. Looking to certify our platform, we engaged Online ADA after an exhaustive search of compliance firms, to review our work. We quickly learned that what is perceived as best practices from go-to resources for web developers, does not meet WCAG standards. Online ADA not only helped us navigate our way to a fully certified platform, but are keeping us compliant with ongoing audits. Their team is professional, responsive, and the most knowledgeable firm we encountered in our pursuit for ADA digital compliance.“
Kerry W. Kirby, CEO